Privacy Policy

Thanks for choosing eData Services. On this page, we describe how we collect, use, and handle your information when you use our website, software, and services (“Services”).

This privacy policy describes the practices of eData Services U.S., LLC with regard to information that we obtain via this website, either directly or through third-party vendors. It does not describe practices with respect to other web sites of third parties to which we provide links. We do not control and are not responsible for the privacy practices of, or the data available on, the websites of third parties and we urge you to evaluate the soundness of these practices and data for yourself.

You will not receive email as a result of visiting this site unless you request or consent to it or have voluntarily filled out a form on this site that includes your email address. All such email will include the capability to opt out of receiving further emails from us, if you wish to do so, and that capability will be consistent with applicable laws and regulations.


Patient Email

Email that we send on behalf of our medical practice clients to the patients of those clients in order to perform, complete, or confirm services that those patients have requested from clients and email that is generated through patients’ use of our clients’ patient web portals is classified by us as transactional and/or relationship content email that is integral to our client services. We do not provide a means to opt out from such email. In those cases where we believe patient email is not primarily for transactional or relationship purposes, the email will include capability to opt out of receiving further emails from us, if the patient wishes to do so, and that capability will be consistent with applicable laws and regulations.

We consider the email addresses of our clients’ patients that are provided to us by our clients, by those patients themselves via a client’s patient web portal, or by others in the course of our providing client services to be private information that is protected under the privacy and security provisions of the Health Insurance Portability and Accountability Act of 1996, as amended (HIPAA), and other applicable federal and state privacy and security laws. These laws include strict limitations on the use to which this information may be put. We disclose and use such addresses only for legitimate business purposes as permitted by HIPAA and such laws and regulations. We do not use such addresses to market or promote ourselves. We require all contractors (other than ISPs and other carriers) who we retain to aid us in sending, receiving, or tracking patient emails using such addresses to agree to confidentiality provisions in business associate agreements as required under HIPAA.


Cookies & Local Storage

We use cookies, local storage, and web beacon technology with respect to this site (for explanation of these terms, see below). We use this technology to obtain information from on-line visitors that we believe is necessary to permit convenient functionality of this site, to enhance the user’s on-line experience on this site, to assess the effectiveness and design of site features, and to understand and assess the effectiveness of our advertising. For example, we track the number of visitors using portions or features of this site in order to make changes that we believe will improve the site, we track the popularity and use of features on this site to guide development of new ones, and we assess ways in which this site has become known to and accessed by users in order to gauge the quality and methods of our advertising. The information that we use may include but is not limited to IP address and other data about the equipment used to visit this site, the pattern of searching and browsing that preceded viewing our site, and the behavior of viewers on this site, and we do not consider this type of information personally identifiable.

“Cookies” and “local storage” are files stored on a user’s computer by their browser in connection with a session, visit, viewing of a web page, or user action on a web page or site. They can be read or retrieved by the same or another server or website when additional sessions, visits, viewings, or user actions occur and can be used to provide information about the session, visit, viewing, or action when they were stored. Most browsers contain various controls for accepting, rejecting, or notifying users about cookies and local storage. Users who wish to administer acceptance and storage of cookies should refer to browser instructions and compare the administrative capabilities of different browsers to determine what is appropriate for them. Administrative settings that refuse to accept or store cookies and local storage may adversely affect access to features of this site or your ability to view or navigate within this site.

“Web beacons” are mechanisms in email messages and on web pages that cause the viewer’s computer to browse to one or more specified servers and/or to request images or files from one or more websites. They are also variously known as “Internet tags”, “pixel tags” and “clear GIFs” and permit collection of information by the contacted servers or sites, such as the IP address of the computer that downloaded the page or viewed the message on which the beacon appears, relevant information in cookies stored on that computer, the time the page or message containing the beacon was viewed, and the type of software used to view the page or message. The ability to collect this information enables us, among other things, to assess whether a message recipient has the ability to receive HTML format messages and has received and viewed a message and to assess which advertisements, messages, or websites may have led viewers to a web page. Beacons on web pages are activated then the page is viewed, and beacons in email messages are activated when an HTML email is viewed. In each case, the beacon causes the viewer’s computer to request one or more images from our server or the servers of our vendors. If you do not want to receive email messages with self-activating web beacons, you can choose to receive emails in non-HTML format by administering settings in the email software in your computer.

Neither the beacons nor the cookies we use collect personally identifiable information such as name, address, telephone number, or email address.

To provide Services to you, we may store, process and transmit information in locations around the world – including those outside your country. Information may also be stored locally on the devices you use to access the Services.

We may share information with trusted third parties to help us provide, improve, protect, and promote our Services. These third parties will access your information only to perform tasks on our behalf and in compliance with this Privacy Policy. We will not sell it to advertisers or other third parties.

We may revise this Privacy Policy from time to time, and will post the most current version on our website.


Information Collected

What information do we collect and why?
In order to provide the best possible user experience and Services, we collect the following identifiable information about our all visitors:

  • dynamic.clickstream
  • dynamic.http
  • dynamic.searchtext
  • dynamic.miscdata

If a visitor completes an inquiry form the following identifiable information is collected:

  • Name
  • Email
  • Home or Work Telephone Numbers (if provided)
  • Employer (if provided)

Do you have questions or concerns about eData Services, our Services and privacy? Please contact us at

Let's discuss how we can help you!

Get In Touch